Project Help Assists Those in Need During the COVID-19 Pandemic

How Project Help Assists Those in Need During the COVID-19 Pandemic

Project Help is an emergency energy assistance program that assists people in need living within the KUB service area, regardless of the energy source in their home. Project Help is committed to helping customers who need financial assistance on their utility bills due to circumstances related to the COVID-19 pandemic. As part of Project Help’s efforts to assist during this time, and in addition to KUB assistance measures already in place, Project Help is relaxing its income requirements, and more funds are becoming available to customers impacted by the current economic effects of COVID-19. If you have been financially impacted by the COVID-19 pandemic and are unsure of your applicability to receive Project Help funds, please contact the Knoxville-Knox County Community Action Committee (CAC) Energy and Community Services line at 865-637-6700.

Project Help depends solely on contributions from the community. KUB collects Project Help donations and CAC distributes them to qualifying families and individuals. All administrative costs are paid by KUB and CAC. One hundred percent of all funds collected go directly to help people with their heating bills. Please consider donating through the means detailed below.


How to Donate


Donate to Project Help in the following ways:

  • Visit Food City or Home Federal Bank Jan. 8-Feb. 5

  • Set up a recurring monthly donation using the form here or on the back of your paper bill.

  • Make a one-time donation if you pay your KUB bill using the one-time bank draft option, SelectPay. In the bill-pay process, click the box that says “Add a one-time Project Help donation.” *If you pay your bill using AutoPay, you can not make a one-time donation online.

  • Make a one-time donation by visiting a KUB payment kiosk at no charge.

  • Make a one-time donation by mailing a check payable to Project Help to P.O. Box 59017 Knoxville, TN 37950

Project Help of East Tennessee, Inc. is a 501(c)(3) charitable organization, and donors receive an annual contribution letter for tax purposes.


How to Apply for Assistance


Contact the CAC at 865-637-6700 to see if you qualify for emergency assistance through Project Help or the Low Income Energy Assistance Program.

CAC Neighborhood Center- Zip Code Service List

 

 

CAC South Center

522 Maryville Pike

Knoxville, TN   37920

Fax:865-609-7035

577-7591

 

 

37920

37853

 

All areas South of Tennessee and French Broad Rivers

Rockford (Knox County Only)

 

 

 

 

CAC East Center

4610 Asheville Hwy

Knoxville, TN 37914

Fax: 865-637-3641

 

 

 

546-5125

 

37709

37764

37721

37754

37779

37806

37807

37871

37914

37915

37917

*37918

37924

37927

37938

 

Blaine (Knox County Only)

Kodak (Knox County Only)

Corryton

Heiskell

Luttrell

Mascot

Maynardville

Strawberry Plains

 

 

 

*East of Broadway inside Knoxville and Halls/North Knox County

 

 

 

 

 

 

CAC West Center

2247 Western Ave

Knoxville, TN 37921

Fax: 865- 637-3376

 

524-3345

 

37772

37830

37849

37902

37909

37912

37916

*37918

37919

37921

37922

37923

37931

37932

37934

Lenoir City(Knox County Only)

Oak Ridge(Knox County Only)

Powell

Middlebrook Pike area

Norwood area

Fort Sanders area

 

*West of Broadway inside Knoxville

 

Concord

 

Karns

Hardin Valley area

 

 

 

***Staff Please Note*** This is a suggested list of where applicants should go based on their zip code to request assistance with rent, mortgage and utilities. If an applicant presents at a Neighborhood Center in person, they should be served at that location and not sent to another center. This list can be used for anyone calling in for assistance so that they can be directed to the Neighborhood Center closest to them.

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