KNOXVILLE, TN (WOKI / WVLT) – The Knoxville-Knox County Community Action Committee is launching a new workforce development program aimed at helping people successfully re-enter the workforce after incarceration.
The organization’s new Re-Entry Digital Initiative is designed to equip participants with the technology and digital skills needed to search for jobs, apply online and connect with potential employers.
As part of the program, participants who complete the training will receive a refurbished laptop thanks to a community donation. CAC officials say 200 laptops will be distributed through the initiative.
Addressing a Major Barrier to Employment
According to CAC, one of the biggest challenges facing individuals returning from incarceration is a lack of access to technology and digital literacy skills.
Participants complete approximately three hours of hands-on instruction covering essential computer skills used in today’s workforce. The training includes guidance on navigating online job applications, using email, uploading resumes and understanding basic digital tools commonly required by employers.
After completing the course, participants are allowed to take a refurbished laptop home.
Closing the Digital Divide
Ray Abbas, Director of Workforce Development for the Knoxville-Knox County CAC, said access to technology has become essential for anyone seeking employment.
“One of the biggest challenges that they have is the digital divide,” Abbas said. “We live in a time when without the device, it is so difficult to connect with employers.”
Abbas noted that most employers now rely heavily on online application systems, making computer access critical for job seekers.
“The days of walking into a business and asking for a paper application, for the most part, is gone,” Abbas said. “So in order to really connect with employers and even begin the process of job searching, we have to erase the digital divide.”
Serving Participants of All Ages
Program organizers say participants range from young adults to senior citizens, with varying levels of experience using technology.
Abbas said the training is designed to meet people where they are and give them the confidence to use a computer independently.
“When you’re coming out of incarceration, everyone is coming out of incarceration at a different age, different generation and different skill levels,” Abbas said.
Organizers believe the training provides more than just job-search assistance. They say digital literacy can help participants reconnect with family, pursue education, access housing opportunities and navigate everyday life.
Building a Foundation for Success
CAC officials describe the initiative as a first step toward long-term stability for individuals rebuilding their lives after incarceration.
Program leaders hope that by removing technology barriers and improving digital skills, participants will have a better chance of securing employment and achieving other personal goals.
The Re-Entry Digital Initiative held its first training class Monday in Knoxville.
